Refund policy
Return and Refund Policy
Effective Date: December 29, 2024
At Escapism, we are committed to ensuring your satisfaction with our products. Please review our return and refund policy below for important details.
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1. Refund Policy
All sales are final. Escapism does not offer refunds under any circumstances. Please ensure you review your order carefully before completing your purchase, including size, color, and quantity.
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2. Return Policy
We only accept returns in cases where the item is defective or damaged upon arrival. If this applies to your order, please follow the steps below:
- Contact us at clothingescapism@gmail.com within 7 days of receiving your order.
- Provide proof of the defect or damage, such as clear photographs.
- Upon review and approval of your claim, we will offer a replacement or store credit, at our discretion.
Note: Items must be unused, in their original packaging, and in the same condition as received to be eligible for a return.
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3. Non-Returnable Items
The following items are not eligible for returns:
- Sale items or promotional products.
- Items that have been worn, washed, or altered.
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4. Contact Us
If you have any questions about our return and refund policy, please email us at clothingescapism@gmail.com.
Thank you for choosing Escapism. We value your support and understanding!